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| The Cyquator Technologies Limited,
(CTL), Acceptable Usage Policy (Policy) is designed to
help protect CTL, CTL Clients and the Internet community
in general from irresponsible, inappropriate or, in
some cases, illegal activities. It is the Client's responsibility
to check the CTL Web page for updates or modifications
of the Acceptable Usage Policy |
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| General |
CTL Clients shall not, nor shall
they permit or assist others who may or may not have
authorized access to Clients' sites, to abuse or fraudulently
use CTL facilities, products and/or services, including
but not limited to engaging in the following activities:
1. Obtaining or attempting to obtain unauthorized access
to any account or computer resource not belonging to
that user (i.e., spoofing).
2. Obtaining or attempting to obtain service by any
means or device with the intent of avoiding payment.
3. Engaging in unauthorized access, alteration, destruction
or any attempt thereof, of any information belonging
to any CTL Client or end-user by any means or device.
4. Knowingly engaging in any activity that will cause
a denial-of-service (e.g., synchronized number-sequence
attacks) to any CTL Client or end-user.
5. Using CTL products and/or services to interfere
with service to any user, host or network, including
but not limited to flooding networks, deliberately
attempting to overload a service and/or attempting
to crash a host.
6. Using any kind of program, script or command,
or sending messages of any kind, that are designed
to or that cause any other party to interfere with
a user's terminal session, regardless of means, whether
locally or via the Internet.
7. Transmitting on or through any CTL service any
material that is unlawful, obscene, harassing, threatening,
abusive, libelous or hateful, or encouraging conduct
that would constitute a criminal offense, give rise
to civil liability or otherwise violate any local,
state, national or international law, including but
not limited to direct or indirect threats of physical
harm or the transmission or display of pornography
of any kind.
8. Transmitting, distributing, or storing any information,
data or material in violation of The Information Technology
Act 2000 of India and/or existing International regulation
or law; state regulation or law; common law; or the
laws and regulations of any jurisdiction in which
CTL does business and/or the violation emanates, is
received and/or occurs, including but not limited
to material protected by copyright, trademark, trade
secret or any other proprietary-rights statute. Examples
of such might include posting, uploading or otherwise
distributing copyrighted material without the consent
of the copyright holder, except when pursuant to the
Fair Use Doctrine.
9. Violating the personal-privacy rights of others,
including but not limited to collecting and distributing
information about Internet users without their permission,
except as permitted by applicable law.
10. Intentionally omitting, deleting, forging or
misrepresenting transmission information, including
but not limited to headers, return-address information
and IP addresses, or taking any other action intended
to cloak the identity or contact information of the
Client or its users.
11. Directly or indirectly violating rules prescribed
under the Information Technology Act 2000 of India;
and/or the laws and regulations of any jurisdiction
in which CTL does business and/or from which the violation
emanates, is received and/or occurs; or export-control
laws, including but not limited to those applying
to software and/or technical information.
12. Storing and/or distributing security-breaching
materials and/or tools, including but not limited
to programs containing viruses or "Trojan horses,"
tools to compromise the security of other sites, tools
to collect e-mail addresses for use in sending bulk
e-mail and/or tools used to send bulk mail.
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| Policy on SPAM |
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1. E-Mail. Users may not send unsolicited e-mail
messages (i.e., not explicitly requested by the recipient),
whether or not the practice causes complaints from
recipients, including, without limitation, bulk commercial
advertising, informational announcements, charity
requests, petitions for signatures and political or
religious
tracts ("SPAM"), in a way that could be
expected to adversely impact CTL, including, without
limitation, using
an e-mail account on or through the CTL network to
send spam, or using the service of another provider
to
send spam or to promote a site hosted on or connected
to the CTL network, either directly or indirectly.
Users
may not use the CTL network to:
· Send e-mail messages that are excessive and/or
intended to harass or annoy others, especially if
the recipient has made a request to cease and desist;
· Use the account to collect responses from
unsolicited bulk or commercial e-mail sent from accounts
with other providers;
· Forward or otherwise propagate chain letters,
whether or not such messages solicit money or other
items of value, and whether or not the recipient wishes
to receive such mailings;
· Continue to send e-mail messages to a recipient
who has indicated that he/she does not wish to receive
them;
· Send e-mail with forged or missing TCP/IP
packet-header information;
· Engage in "mail bombing" (sending
large quantities of unwanted or unsolicited e-mail
to individual e-mail accounts or copies of a single
message to many e-mail accounts); and/or
· Send or receive e-mail messages in a manner
that violates the use policies of the recipient's
Internet Service Provider.
2. Inappropriate Software, Products and Services.
Users may not transmit, promote or otherwise make
available any software product or service that is
either illegal or designed to violate this policy.
Such software products or services include but are
not limited to programs designed to send unsolicited
advertisements (i.e., "Spam ware"), services
that send unsolicited advertisements, programs designed
to initiate "denial-of-service" attacks,
"mail bomb" programs, and/or programs designed
to gain unauthorized access to networks on the Internet.
3. Usenet. Users who post messages to Usenet newsgroups
are responsible for becoming familiar and complying
with any written charter or FAQ governing the use
of such newsgroups. Regardless of such policies, users
may not:
· Post the same message, or a series of similar
messages, to one or more newsgroups (excessive cross-posting
or multiple-posting, also known as "Usenet SPAM");
· Post binary files to newsgroups not specifically
named for that purpose;
· Solicit mail for any address other than your
CTL account(s) or service where doing so would manifest
an intent to harass others;
· Post messages for the purpose of threatening,
harassing or intimidating others;
· Post messages that infringe on the personal
or property rights of others (privacy rights or copyrights,
for example);
· Cancel messages other than those you originated,
with the exception of official newsgroup moderators
performing their duties;
· Post any message with forged packet header-information;
and/or
· Post messages that are excessive and/or intended
to annoy or harass others, including, without limitation,
messages promoting chain letters, pyramid schemes
or make-money-fast schemes.
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| Internet Telephony |
| CTL iholds a valid ISP License and
is permitted to offer Internet Telephony Services as
per guidelines laid down by TRAI and DOT. However unless
expressly contracted with CTL for this service, it is
illegal for subscribers to use this service through
Internet Leased Line Services provided by CTL. |
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| Security |
CTL Clients are solely responsible
for any misuse of their account, even if the offending
act or conduct was committed by, results from or arises
from the act, omission or behavior of someone other
than the Client. Thus, Clients must take the necessary
precautions to protect access to and use of their accounts.
CTL recommends using passwords (which themselves must
be kept secure) containing at least six, if not eight
characters, at least one of which should combine
upper and lower case letters and SHOULD NOT CONTAIN
or be based on any word or personal information (i.e.,
birth date, PAN ID, Passport Information etc.). Users
may not:
· Share password and account access with unauthorized
users;
· Use or attempt to use an account to breach
the security of another account or attempt to gain unauthorized
access to another network or server;
· Attempt to obtain another user's account password;
· Attempt to circumvent user authentication or
security of any host, network or account (cracking),
including but not limited to accessing data not intended
for the user, logging into or making use of a server
or account not expressly authorized for the user or
accessing or probing the security of other networks;
· Use or distribute tools designed for compromising
security, including by not limited to password-guessing
programs, cracking tools or network-probing tools; and/or
· Attempt to interfere with service to any user,
host or network (denial-of-service attacks), including
but not limited to flooding of networks, deliberate
attempts to overload a service and attempting to crash
a host. |
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| Violations and Remedies |
WARNING: Users who violate systems
or network security may incur criminal or civil liability.
CTL will cooperate fully with all investigations of
violations of systems or network security at CTL and/or
other sites, including but not limited to cooperation
with law enforcement authorities in the investigation
of criminal violations. CTL reserves the right to suspend
or terminate the account, or any part thereof, of any
Client who, in the judgment of CTL, fails to abide by
the policies contained herein.
Client Responsibilities
Each CTL Client is responsible for the activities
of its subordinate customer base or end-users and,
by accepting service from CTL, agrees to ensure that
its customers abide by this Policy. Complaints about
the customers or end-users of a CTL Client will be
forwarded to the CTL Client's designated Account Manager
for action. If activity in violation of this Policy
continues, then the products and services of the CTL
Client may be subject to suspension, termination or
other action, without notice, as CTL in its sole discretion
deems appropriate. It is the Client's responsibility
to check the CTL Web page for updates or modifications
of the Acceptable Usage Policy. CTL reserves the right
to modify the Acceptable Usage Policy at any time without
notice. Currently, the latest Acceptable Usage Policy
can be found at.
Indemnification
Clients will defend, indemnify and hold CTL and its
affiliates harmless from any and all liabilities,
costs and expenses, including reasonable attorney's
fees, related to any violation of the Acceptable Usage
Policy by the Client or users of the Client's account,
or in connection with the use of service or the Internet,
or the placement or transmission of any message, information,
software, or other materials on the Internet by the
Client or users of a Client's account. Monitoring
Obligations
Clients acknowledge that CTL has no obligation to
monitor services in any way unless otherwise specified
by contract, but that CTL has a right to monitor the
service from time to time and to disclose any information
as necessary to satisfy any law, regulation, ordinance
or other government request, to operate the service
properly, or to protect itself or its subscribers.
CTL shall not intentionally monitor or disclose any
private e-mail message unless required by law. CTL
reserves the right to refuse to post or to remove
any information or materials, in whole or in part,
that, in its sole discretion, are unacceptable, undesirable
or in violation of this Acceptable Usage Policy.
Recommendations
· CTL advises its customers to have their
own security policy in place covering all aspects
of security of their IT infrastructure.
· CTL also advises its customers to get the
OS hardening done before connecting their infrastructure
to public networks like Internet.
· CTL recommends a regular security audit of
the customer's IT infrastructure outsourced at its
iDC by CTL itself or by any third party security consultants/service
providers. In case vulnerabilities are found as a
result of this audit, CTL recommends that the same
be fixed to ensure the maintenance the acceptable
security level.
· CTL recommends use of advance security tools
like Intrusion Detection Systems to further enhance
the security of Customer's IT infrastructure outsourced
at CTL.
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